
Terms & Condition
Casa Destino Luxe – Terms & Conditions
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Effective Date: 7/24/2025
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Welcome to Casa Destino Luxe. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using this site, you agree to comply with and be bound by these Terms and the Privacy Practices described below. Please read them carefully.
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1. About Casa Destino Luxe
Casa Destino Luxe (“we,” “us,” or “our”) is a remote luxury vacation rental management and co-hosting company based in Greenville, South Carolina. We provide full-service vacation rental support including housekeeping coordination, owner reporting, listing optimization, and vendor oversight across markets such as Charleston, Folly Beach, Isle of Palms, Sullivan’s Island, and Mount Pleasant.
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2. Use of the Website
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By using this site, you agree to the practices described in these Terms, including our Privacy Practices.
You agree not to:
• Use this site for unlawful purposes.
• Attempt to breach site security or interfere with functionality.
• Copy, scrape, or republish site content without permission.
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3. Service Engagement
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All client services are governed by a formal service agreement. These Terms apply to general use of our website and online contact.
When you engage our services:
• You are authorizing us to manage or co-host your property.
• You acknowledge that all property compliance, safety, and legal obligations remain your responsibility as the owner.
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4. Fees & Payment
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Fees may include:
• Setup and onboarding charges
• Monthly or commission-based service fees
• Additional service fees from vendors or optional upgrades
All payment terms are outlined in individual agreements. Failure to pay on time may result in suspended services or legal recovery actions.
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5. Cancellation & Termination
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Clients may cancel services with 30 days’ written notice. Prepaid service fees may be refunded on a prorated basis (excluding setup fees or fulfilled vendor charges).
We reserve the right to suspend or terminate services if:
• Payments are late or withheld
• Abusive or inappropriate conduct occurs
• You violate these Terms or any binding contract
6. User-Submitted Content
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Clients may submit reviews, testimonials, or feedback. All submissions are subject to moderation and approval. We reserve the right to edit or decline content that is inappropriate, misleading, or violates legal guidelines.
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7. Limitation of Liability
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We are not responsible for:
• Damages or issues caused by guests or external platforms (e.g., Airbnb, Vrbo)
• Service interruptions due to force majeure events (natural disasters, etc.)
• Loss of revenue due to platform restrictions or guest behavior
Our liability is limited to the total amount paid to us in the previous 60 days.
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8. Privacy Practices
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8.1 Information We Collect
We may collect:
• Contact Info: Name, email, phone number
• Booking Info: Dates, guest count, selected property
• Payment Info: Processed securely via third-party providers
• User Account Data (if applicable): Login details, saved preferences
• Technical Data: IP address, browser, visited pages (via cookies/analytics)
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8.2 How We Use It
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We use this information to:
• Respond to inquiries and provide support
• Process and manage reservations
• Communicate updates and confirmations
• Improve user experience and site performance
• Send promotional emails if you opt-in
We do not sell your personal data.
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8.3 Sharing of Information
Your data may be shared with:
• Service Providers: For payments, bookings, or data hosting
• Legal Requirements: To comply with the law or valid requests
• Platform Partners: Your bookings via third-party platforms are subject to their terms
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8.4 Cookies & Tracking
This site uses cookies and similar technologies to:
• Remember returning visitors and preferences
• Measure traffic using analytics
You may manage cookies in your browser settings.
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8.5 Data Security
We implement reasonable safeguards to protect your data. However, no method is 100% secure and we cannot guarantee absolute protection.
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8.6 Your Rights
You may:
• Request access to your data
• Request corrections
• Withdraw marketing consent
• Request deletion, where legally permissible
Use the contact form to make any such request.
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8.7 Third-Party Links
Our site may link to other websites. We are not responsible for their content or privacy practices. Review their policies independently.
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8.8 Children’s Privacy
This site is not intended for those under 18. We do not knowingly collect data from minors. If we do, we will delete it promptly.
8.9 Changes to These Practices
We may update this policy from time to time. Changes will be posted here with a new effective date. Your continued use of the site indicates agreement with any updates.
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9. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of South Carolina. Any disputes shall be handled in a court located in Greenville County, South Carolina.
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10. Contact
For questions about these Terms or Privacy Practices, reach out to us at:
